Billing FAQ
| Q: What are iland's Credit Terms Policy? | |
| A: | All accounts are billed on the last day of the month for the following month. All invoices are due immediately unless otherwise noted. NET Terms are determined based on customers credit rating and on approval from an iland Credit Analyst. |
| Q: What kind of Payments does iland Accept? | |
| A: | For payments, iland Internet Solutions accepts Check, Wire Transfer, Money Orders, and Credit Cards. iland accepts MasterCard, Visa, and Discover credit cards only for accounts with monthlly recurring charges under $500. Payments may not be split up to circumvent the $500 limit. Charges are run between the 19th and 23rd of every month. All credit card accounts must have a signed Credit Card Authorization on file for the account. |
| Q: What is iland's policy on past due accounts? | |
| A: | ALL accounts are subject to late fees. Accounts are in default if payment is not received within 5 days after the due date of the invoice and are subject to a Disconnect action, interruption of services and a reconnection fee. Such interruption does not relieve Customer of the obligation to pay the monthly fee on the remainder of their contract. |
| Q: What is iland's Cancellation of Services Policy? | |
| A: |
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| Q: Where do I send my Cancellation Request to? | |
| A: | E-mail
iland Internet Solutions
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iland Internet Solutions Corporation