Nationwide Human Services Nonprofit, RHD, Improves Critical Care Capabilities for High-Risk Customers Using iland DRaaS with Zerto

Increased protection of electronic medical records and healthcare data from IT disruptions aids HIPAA compliance and datacenter productivity

HOUSTON and BOSTON – Nov. 14, 2017 – iland and Zerto today announced that Resources for Human Development (RHD), a national human services nonprofit, has significantly improved its IT resiliency and disaster recovery capabilities using the iland Secure Disaster Recovery-as-a-Service (DRaaS) solution with Zerto. RHD now achieves failover of critical business operations systems such as payroll and electronic medical records (EMR) with highly aggressive recovery time objectives (RTO), an essential component in ensuring that RHD can deliver round-the-clock services to customers in need.

RHD supports more than 160 human service programs across 15 U.S. states – serving tens of thousands of high-risk customers every year with 24×7 care to aid with intellectual and developmental disabilities, behavioral health, homelessness and addiction recovery. RHD had been experiencing performance issues with their previous DR solution, which was unacceptable to the company’s mission and patient needs. They needed a reliable, cloud-based DR solution to ensure there was no interruption to services in the event of a disaster.

“The decisions our team members make are life and death,” said Allen Howard, manager of enterprise architecture at RHD.  “Our consumers are often vulnerable and rely on us to support them 24 hours a day. If our IT systems are not available, then we’re putting lives at risk.”

Additionally, meeting HIPAA compliance guidelines is essential across RHD’s IT operations. Having a small infrastructure team to handle many IT tasks, it was also important for RHD to find a VMware-based cloud provider that can streamline onboarding and ongoing management with the broadest OS/platform support while avoiding complex conversion processes.

“Ensuring that we can bring quality care to people all the time requires many steps and careful due diligence,” said Howard. “iland DRaaS with Zerto significantly strengthened our IT resiliency and gave us the confidence, technology and resources to meet those HIPAA requirements, and allows our small team to easily configure, manage and monitor all DR activities.”

iland believes that their analyst accolades validate its growth in the DRaaS space. iland was recently named a leader in the 2017 Gartner Magic Quadrant for Disaster Recovery as a Service.* The company was also named as a 2017 Forrester Wave leader for DRaaS providers, in addition to being recognized as Zerto Cloud Provider of the Year for 2016 and 2017.

“Supporting RHD and the work they do across our country is incredibly important, said Brian Ussher, president & co-founder of iland. “Non-profits like RHD need access to the most reliable DRaaS technologies to ensure their work continues without failure, downtime or lost patient data.”

“iland understands the broad challenges many organizations face ensuring their critical operations remain uninterrupted as enabled by technology, particularly those with strict regulatory compliance requirements such as healthcare,” said Don Wales, vice president of Zerto global cloud sales. “iland’s Secure DRaaS with Zerto solution allows users such as RHD to realize newfound benefits associated with increased IT resilience as they better serve their customers, while greatly simplifying reporting for auditors.”

For more information about iland’s DRaaS solution with Zerto, please visit

*Gartner, “Magic Quadrant for Disaster Recovery as a Service,” Ron Blair, Mark Thomas Jaggers, 19 June 2017.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About RHD
Resources for Human Development is a national human services non-profit with the broadest possible service mission, and specializes in creating innovative, quality services that support people of all abilities and any challenges wherever the need exists. Founded in 1970 RHD supports more than 160 human service programs in 15 states, serves tens of thousands of people every year with caring and effective programs addressing intellectual and developmental disabilities, behavioural health, homelessness, addiction recovery and more.

About iland
iland is a global cloud service provider of secure and compliant hosting for infrastructure (IaaS), disaster recovery (DRaaS), and backup as a service (BaaS). They are recognized by industry analysts as a leader in disaster recovery. The award-winning iland Secure Cloud Console natively combines deep layered security, predictive analytics, and compliance to deliver unmatched visibility and ease of management for all of iland’s cloud services. Headquartered in Houston, Texas and London, UK, iland delivers cloud services from its data centers throughout the Americas, Europe, Australia and Asia. Learn more at

About Zerto
In today’s connected world, businesses need to be available to their customers, 24/7/365. Zerto provides enterprise IT resilience solutions for the cloud, enabling customers to withstand disruptions, incorporate new technology easily, and quickly adapt to accommodate evolving IT priorities. Zerto’s award-winning Cloud Continuity Platform, protecting thousands of enterprises worldwide, is a simple and reliable business continuity and disaster recovery software solution built to protect applications on virtualized IT environments, be it public, private or hybrid cloud.


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